Effective date: October 14, 2026
This Privacy Policy explains how Arkansas Web Works, a sole proprietorship based in Springdale, Arkansas ("Arkansas Web Works," "we," "us" or "our") collects, uses and shares information through our website, arkansaswebworks.com, and in providing our services.
1. Information we collect
- Information you give us: your name, business name, email address, phone number, the services you are interested in, and anything you write in our contact form, emails, texts or calls.
- Client information: when you become a client, billing details and the business information, logos, content and account access needed to provide our services.
- Automatically collected information: we use Google Analytics, which uses cookies and similar technologies to collect information such as pages visited, time on site, device and browser type, approximate location and how you arrived at our site.
2. How we use information
- To respond to your questions and requests and provide quotes.
- To provide, manage and bill for our services and communicate with you about them.
- To understand how visitors use our website and improve it.
- To send you information about our services if you have asked to receive it. You can opt out at any time.
- To comply with the law and protect our rights.
3. How we share information
We do not sell your personal information. We share information only with service providers that help us run our business, such as website hosting, form handling (Formspree), analytics (Google), email, scheduling, payment, telephone and text-messaging providers, and only as needed to provide those services. We may also disclose information when required by law or to protect our rights or the safety of others.
4. Text messaging (SMS)
If you provide your mobile number and agree to receive text messages from us, we use it only to communicate with you about your inquiry or our services. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
5. AI services we provide to our clients
When we set up AI receptionist, calling or texting tools for a client business, those tools may handle calls, messages, recordings and transcripts from that business's customers. That information is processed on behalf of our client using third-party AI and telecommunications platforms, and our client is responsible for how it is used and for giving any required notices to its customers. If you contacted one of our clients' businesses, please contact that business with privacy questions.
6. Cookies and Google Analytics
You can block or delete cookies in your browser settings. You can also opt out of Google Analytics with Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout. To learn how Google uses data, see Google's page on partner sites.
7. Data security and retention
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure. We keep information only as long as needed for the purposes described here or as required by law.
8. Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us below. Depending on where you live, you may have additional rights under your state's law.
9. Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
11. Contact us
Arkansas Web Works
5530 Carley Rd.
Springdale, AR
Phone: 479-320-4691
Email: arkansaswebworks@gmail.com