"How much does a website cost?" is one of the first questions every business owner asks, and the honest answer is: it depends on what you need it to do. Prices range from nearly free to many thousands of dollars, and the differences aren't always obvious from the outside.
Here's a plain-English breakdown so you can make a smart decision for your business.
The three common routes
1. Do it yourself with a website builder
Tools like Wix, Squarespace and GoDaddy's builder let you make a site yourself for a monthly subscription. This is the cheapest option in dollars, but it costs you time, and the results depend on your eye for design and your patience. It's a reasonable start for a brand-new business on a tight budget.
2. Hire a local freelancer or small studio
For most small businesses this is the sweet spot. You get a professionally designed site built around your business, someone local you can call, and help with the details like Google, hosting and contact forms. Prices vary with the size of the site and how much writing, photography and setup is included.
3. Hire a larger agency
Agencies make sense for companies that need complex features: online stores with large catalogs, customer portals, custom software integrations or ongoing campaigns across many channels. You'll pay more, and for many local service businesses it's more than they need.
What actually drives the price
- Number of pages. A one-page site with your services and contact form costs less than a 20-page site with a page for every service and city.
- Who writes the words. Good website copy takes real time. If the designer writes it for you, expect that to be part of the price.
- Features. Online booking, payments, a store, a blog or a members area all add work.
- Setup for Google. Search basics, Google Business Profile, analytics and a sitemap should be included. Ask.
- Ongoing care. Hosting, security updates, backups and small edits are often a monthly fee. Make sure you know what's covered.
Costs people forget
Your domain name (usually a small yearly fee), hosting, a professional email address, and stock photos or a photographer. None of these are expensive on their own, but they add up, so ask for a total picture of first-year and yearly costs before you commit.
Questions to ask before you hire anyone
- Will I own my domain name and my website content?
- Will the site work well on phones?
- Is basic search setup (Google Business Profile, analytics, sitemap) included?
- Who writes the text, and how many rounds of changes do I get?
- What happens if I want to make a change six months from now, and what does it cost?
- If I ever leave, can I take my site with me?
The real question: what is a customer worth to you?
A website isn't really an expense if it brings in work. If one new customer is worth a few hundred dollars to your business, a site that brings in even a couple of extra calls a month pays for itself quickly. The cheapest option that nobody finds, or that makes your business look out of date, usually ends up being the most expensive.
Want a straight answer for your business?
Arkansas Web Works builds fast, mobile-friendly websites for small businesses across Northwest Arkansas. Tell us what you need and we'll give you a clear quote, with no jargon and no surprises.
Get a free consultation